Frequently Asked Questions
What Are Acceptable Items?
Most any household/construction waste, such as:
- Paper
- Plastics
- Glass
- Furniture
- Remodeling debris/materials
- Shingles
- Bath / Kitchen tear outs
- Yard waste
These items MAY result in extra charges. Let's have a conversation about your needs first before you load them into one of our dumpsters.
- Heavy materials such as concrete, brick, soil,
- Appliances / Scrap Metal
What Are Unacceptable Items?
We cannot accept hazardous waste such as:
- Paint
- Tires
- Chemicals
- Solvents of any kind
- Asbestos
- Oil Tanks or Oil Drums
- Radioactive materials
- Volatile materials
- Highly flammable liquids or materials
- Explosives
- Bio-medical waste
- Infectious waste
- Toxic or hazardous materials
- Liquids of any kind
What Is A Cubic Yard?
A cubic yard is a measurement of volume. It is equal to an amount of space equivalent to 3 feet tall, 3 feet deep, and 3 feet wide. A 96-gallon trash can makes up approximately 1/2 of a cubic yard, so two 96-gallon trash cans make up 1 cubic yard.
What Are Your Business Hours?
Days/Hours may vary depending on our work schedule. We are happy to work with your needs. Let's have a conversation! We can be available 7-days a week for drop-off/pick-up.
What Forms of Payment Do You Accept?
All major Credit Cards, Zelle, Cash, Money Orders, and Cashier's Checks. we can also accept Personal/Business Checks, but only as the last available option.
Credit Card Processing Fee: 5%
$50 Return Check Fee for any check that fails
(We do not benefit from either of these fees! Thank you for your understanding!)
Are There Any Additional Fees That I Should Know About?
- Swap Out Fee. $150 fee to swap out the dumpster during the rental period.
- Fuel Fee. $2/mile for deliveries and pickups beyond a 45-mile radius from Stuarts Draft.
- Landfill Costs. Up to one ton is included with rental, covering up to $52 in landfill costs. Our usual landfill charges $52/ton, but some charge more - up to $85/ton. Most customers stay well under that. If you go over 1 ton or the fee goes over $52, you'll only be billed for the extra. Landfill costs are subject to change and our outside of our control.
Important: Our dumpsters can handle up to 4 ones max. Heavy materials like rock, concrete, and dirt can add weight fast, so please check with us first if you're unsure.
- Overflowing Debris. Please do not overfill the dumpster. Nothing should exceed the top line of the dumpster as we must be able to cover the dumpster before hauling it away for safety reasons. Overflowing the dumpster may result in $100 overflow fee.
- Restricted Items. Tires, hazardous materials, liquids, etc. may not be placed in our dumpsters. Be sure to read the "Acceptable" and "Not Acceptable" Items list/question. These fines are significant and controlled by government regulations, so please be responsible and transparent!
- Negligent Use. Please do not allow other machinery, etc...to cause damage to our dumpsters.
- Unauthorized Movement. Please do not attempt to move our dumpster. If you need it moved, call us!
- Credit Card Fees. There may be processing fees associated with using a credit card of 5%. These fees may be passed on to the cardholder. Please understand that we do not benefit from this!
- Returned Check Fee. If you pay by check and it is returned by the bank, there will be a $50 returned check fee and we will require cash payment.
- Cancellation Fee. If you need to cancel, please give us at least a 24-hour notice. We are a
family-owned business and we rely on our neighbors to help keep us afloat!!
- Extension Days. If you need the dumpster for additional days past the rental period, that's fine, providing we have availability. Additional days past the rental period are $15/day. Please give us a warning because if we arrive and decide that you aren't ready for a pickup, there will be a $40 fee for rescheduling pickup. We will call (and leave a voicemail if necessary) before we head over to pick up the filled dumpster to help avoid this.
- Permits: In some areas, dumpsters parked on the street may require additional approval and permits. We can help you make this determination; however, obtaining and paying for the permit is your responsibility.
- Wintergreen Trip Charge: Due to the steep terrain and additional strain on our trucks, a premium fee applies for deliveries and pickups in the Wintergreen area.